Privacy Policy
1. Privacy at a Glance
General Information
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. For detailed information on the subject of data protection, please refer to our privacy policy set out below this text.
Data Collection on This Website
Who is responsible for data collection on this website? Data processing on this website is carried out by the website operator. You can find their contact details in the section "Notice on the Responsible Party" in this privacy policy.
How do we collect your data? Your data is collected in part by you providing it to us. This may, for example, be data that you enter into a contact form. Other data is collected automatically or after your consent when you visit the website by means of our IT systems. This is primarily technical data (e.g. internet browser, operating system, or time of the page request). This data is collected automatically as soon as you enter this website.
What do we use your data for? Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior. Insofar as contracts can be concluded or initiated via the website, the transmitted data is also processed for contract offers, orders, or other order inquiries.
What rights do you have regarding your data? You have the right at any time to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to demand the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time with effect for the future. In addition, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. You can contact us at any time regarding this and other questions on the subject of data protection.
Analysis Tools and Third-Party Tools
When visiting this website, your browsing behavior may be statistically evaluated. This happens primarily with so-called analysis programs. Detailed information about these analysis programs can be found in the following privacy policy.
2. Hosting
We host the content of our website with the following provider: Mittwald
The provider is Mittwald CM Service GmbH & Co. KG, Königsberger Straße 4-6, 32339 Espelkamp (hereinafter Mittwald).
For details, please refer to Mittwald's privacy policy: https://www.mittwald.de/datenschutz.
The use of Mittwald is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the most reliable presentation of our website possible. Insofar as appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, to the extent the consent covers the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Order Processing
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required under data protection law that ensures the processor only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.
3. General Notes and Mandatory Information
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens. We point out that data transmission over the internet (e.g. communication by email) can have security gaps. Complete protection of data against access by third parties is not possible.
Notice on the Responsible Party
The party responsible for data processing on this website is:
FIBRO GmbH August-Läpple-Weg 1 74855 Hassmersheim
Phone: +49 6266 73-0 Email: info@fibro.de
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).
Storage Duration
Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for deletion or revoke consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion takes place after these reasons cease to apply.
General Notes on the Legal Bases for Data Processing on This Website
Insofar as you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, if special categories of data pursuant to Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is additionally carried out on the basis of Art. 49(1)(a) GDPR. Insofar as you have consented to the storage of cookies or to access to information on your device (e.g. via device fingerprinting), data processing is additionally carried out on the basis of § 25(1) TDDDG. Consent can be revoked at any time. If your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data insofar as this is necessary for the fulfillment of a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. Information about the respective legal bases applicable in each individual case is provided in the following paragraphs of this privacy policy.
Data Protection Officer
We have appointed a data protection officer.
Email: datenschutz@laepple.com
Recipients of Personal Data
In the course of our business activities, we work with various external parties. In some cases, this also requires the transfer of personal data to these external parties. We only pass on personal data to external parties if this is necessary within the scope of fulfilling a contract, if we are legally obligated to do so (e.g. transfer of data to tax authorities), if we have a legitimate interest pursuant to Art. 6(1)(f) GDPR in the transfer, or if another legal basis permits the data transfer. When using processors, we only pass on personal data of our customers on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.
Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES TO ASSERT, EXERCISE, OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR). IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS ASSOCIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING (OBJECTION PURSUANT TO ART. 21(2) GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged violation. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.
Right to Data Portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.
Information, Correction, and Deletion
Within the framework of the applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of the data processing and, if applicable, a right to correction or deletion of this data. You can contact us at any time regarding this and other questions on the subject of personal data.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases: If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data. If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion. If we no longer need your personal data but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion. If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data. If you have restricted the processing of your personal data, this data — apart from its storage — may only be processed with your consent or to assert, exercise, or defend legal claims, or to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.
SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Objection to Advertising Emails
The use of contact data published within the framework of the imprint obligation to send unsolicited advertising and information material is hereby prohibited. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam emails.
4. Data Collection on This Website
Cookies
Our internet pages use so-called "cookies." Cookies are small data packets and do no harm to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or automatic deletion is carried out by your web browser. Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services of third-party companies within websites (e.g. cookies for processing payment services). Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes. Cookies that are necessary to carry out the electronic communication process, to provide certain functions you desire (e.g. for the shopping cart function), or to optimize the website (e.g. cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. Insofar as consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be revoked at any time. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited. Which cookies and services are used on this website can be found in this privacy policy.
Consent with Cookiebot
Our website uses the consent technology of Cookiebot to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies and to document this in compliance with data protection law. The provider of this technology is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter "Cookiebot"). When you enter our website, a connection is established to the servers of Cookiebot to obtain your consents and other declarations regarding cookie use. Cookiebot then stores a cookie in your browser in order to assign the consents granted to you or their revocation. The data collected in this way is stored until you request us to delete it, delete the Cookiebot cookie yourself, or the purpose for data storage no longer applies. Mandatory statutory retention obligations remain unaffected. Cookiebot is used to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6(1)(c) GDPR.
Server Log Files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are: browser type and browser version; operating system used; referrer URL; hostname of the accessing computer; time of the server request; IP address. This data is not merged with other data sources. This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website — for this purpose, the server log files must be collected.
Contact Form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent. The processing of this data is carried out on the basis of Art. 6(1)(b) GDPR, insofar as your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this was requested; consent can be revoked at any time. The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after completion of the processing of your inquiry). Mandatory statutory provisions — in particular retention periods — remain unaffected.
Inquiry by Email, Phone, or Fax
If you contact us by email, phone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent. The processing of this data is carried out on the basis of Art. 6(1)(b) GDPR, insofar as your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this was requested; consent can be revoked at any time. The data you send us via contact inquiries will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after completion of the processing of your request). Mandatory statutory provisions — in particular statutory retention periods — remain unaffected.
5. Analysis Tools and Advertising
Google Tag Manager
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is a tool that allows us to integrate tracking or statistics tools and other technologies on our website. Google Tag Manager itself does not create user profiles, store cookies, or carry out independent analyses. It merely serves to manage and deploy the tools integrated through it. However, Google Tag Manager collects your IP address, which may also be transferred to Google's parent company in the United States. The use of Google Tag Manager is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the fast and uncomplicated integration and management of various tools on its website. Insofar as appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, to the extent the consent covers the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time. The company has certification under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF commits to complying with these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, time spent, operating systems used, and origin of the user. This data is assigned to the respective device of the user. No assignment to a user ID takes place. Furthermore, with Google Analytics we can, among other things, record your mouse and scroll movements and clicks. In addition, Google Analytics uses various modeling approaches to supplement the collected data sets and uses machine learning technologies for data analysis. Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is generally transferred to a Google server in the USA and stored there. The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time. The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/. The company has certification under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF commits to complying with these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.
IP Anonymization: Google Analytics IP anonymization is activated. As a result, your IP address is shortened by Google within Member States of the European Union or in other states party to the Agreement on the European Economic Area prior to transmission to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide further services to the website operator related to website use and internet use. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.
Browser Plugin: You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. More information on the handling of user data with Google Analytics can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
6. Plugins and Tools
YouTube
This website embeds videos from the YouTube website. The operator of the website is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. When you visit one of our web pages on which YouTube is embedded, a connection to the YouTube servers is established. In doing so, the YouTube server is informed which of our pages you have visited. Furthermore, YouTube can store various cookies on your device or use comparable technologies for recognition (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to record video statistics, improve user-friendliness, and prevent fraud attempts. Furthermore, the collected data is processed in the Google advertising network. If you are logged into your YouTube account, you enable YouTube to assign your browsing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. The use of YouTube is in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Insofar as appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, to the extent the consent covers the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time. Further information on the handling of user data can be found in YouTube's privacy policy at: https://policies.google.com/privacy?hl=de. The company has certification under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF commits to complying with these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.
Google Maps
This site uses the map service Google Maps. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. With the help of this service, we can embed map material on our website. To use the functions of Google Maps, it is necessary to store your IP address. This information is generally transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. When Google Maps is activated, Google may use Google Fonts for the purpose of uniform display of fonts. When you call up Google Maps, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. The use of Google Maps is in the interest of an appealing presentation of our online offerings and easy findability of the locations we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Insofar as appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, to the extent the consent covers the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time. The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/. More information on the handling of user data can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de. The company has certification under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF commits to complying with these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.
7. Audio and Video Conferences
Data Processing
Among other things, we use online conference tools for communication with our customers. The tools we use individually are listed below. If you communicate with us via video or audio conference over the internet, your personal data is collected and processed by us and the provider of the respective conference tool. The conference tools collect all data that you provide/use to use the tools (email address and/or your telephone number). Furthermore, the conference tools process the duration of the conference, the start and end (time) of participation in the conference, the number of participants, and other "context information" related to the communication process (metadata). In addition, the tool provider processes all technical data required to handle the online communication. This includes in particular IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and the type of connection. Insofar as content is exchanged, uploaded, or otherwise provided within the tool, this is also stored on the servers of the tool providers. Such content includes in particular cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared during the use of the service. Please note that we do not have full influence over the data processing operations of the tools used. Our options are largely determined by the corporate policy of the respective provider. Further information on data processing by the conference tools can be found in the privacy policies of the respective tools used, which we have listed below this text.
Purpose and Legal Bases: The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6(1)(b) GDPR). Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Insofar as consent has been requested, the use of the relevant tools is carried out on the basis of this consent; consent can be revoked at any time with effect for the future.
Storage Duration: The data we collect directly via the video and conference tools is deleted from our systems as soon as you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory retention periods remain unaffected. We have no influence on the storage duration of your data that is stored by the operators of the conference tools for their own purposes. For details on this, please inform yourself directly from the operators of the conference tools.
Conference Tools Used: We use the following conference tools:
Microsoft Teams
We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. For details on data processing, please refer to the privacy policy of Microsoft Teams: https://privacy.microsoft.com/de-de/privacystatement. The company has certification under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF commits to complying with these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/6474.
8. Recruiting System
For the storage, administration, and processing of your data, we work with the recruiting system of the company d.vinci HR-Systems GmbH, Nagelsweg 37-39, 20097 Hamburg (hereinafter "d.vinci"). On behalf of LÄPPLE AG, d.vinci handles the hosting of the recruiting system as well as maintenance and care in individual cases. On our behalf, all personal data is stored or processed on a certified server of our service provider exclusively within Germany. The data processing agreement required under data protection law has been concluded with d.vinci. Further information on data processing by d.vinci can be found at https://www.dvinci.de/datenschutz-informationssicherheit. Every access to the recruiting system is stored in a log file (so-called log files). The following data is stored in this file, for as long as technically necessary: information about the browser type and the version used, the operating system of the user, the IP address, the domain name of the internet service provider, date and time of access. The data is stored centrally on servers of d.vinci within Germany. Independent use of the data by d.vinci or transfer to third parties does not take place. Storage of this data together with other personal data of the applicant does not take place.
Handling of Applicant Data
We offer you the opportunity to apply to us. In the following, we inform you about the scope, purpose, and use of your personal data collected in the course of the application process. We assure you that the collection, processing, and use of your data is carried out in accordance with applicable data protection law and all other statutory provisions and that your data is treated strictly confidentially.
Scope and Purpose of Data Collection
When you send us an application, we process your associated personal data (e.g. contact and communication data, application documents, notes in the context of job interviews, etc.) insofar as this is necessary to decide on the establishment of an employment relationship. The legal basis for this is § 26 BDSG under German law (initiation of an employment relationship), Art. 6(1)(b) GDPR (general contract initiation), and — if you have given consent — Art. 6(1)(a) GDPR. Consent can be revoked at any time. Your personal data is passed on within our company exclusively to persons involved in processing your application. If the application is successful, the data you submit is stored in our data processing systems on the basis of § 26 BDSG and Art. 6(1)(b) GDPR for the purpose of carrying out the employment relationship.
Retention Period of the Data
If we cannot offer you a position, you decline a job offer, or you withdraw your application, we reserve the right to retain the data you have transmitted on the basis of our legitimate interests (Art. 6(1)(f) GDPR) for up to 6 months from the end of the application process (rejection or withdrawal of the application). The data is then deleted and the physical application documents are destroyed. The retention serves in particular for evidentiary purposes in the event of a legal dispute. If it is apparent that the data will be required after the expiry of the 6-month period (e.g. due to an impending or pending legal dispute), deletion only takes place when the purpose for the further retention no longer applies. Longer retention may also take place if you have given appropriate consent (Art. 6(1)(a) GDPR) or if statutory retention obligations preclude deletion.
Inclusion in the Applicant Pool
If we do not offer you a position, there may be the possibility of including you in our applicant pool. In the case of inclusion, all documents and information from the application are transferred to the applicant pool in order to contact you in the event of suitable vacancies. Inclusion in the applicant pool takes place exclusively on the basis of your express consent (Art. 6(1)(a) GDPR). Giving consent is voluntary and is not related to the ongoing application process. The data subject can revoke their consent at any time. In this case, the data from the applicant pool will be irrevocably deleted, unless there are statutory retention grounds. The data from the applicant pool will be irrevocably deleted at the latest one year after consent is given.
Notice on Data Protection Responsibility within the Corporate Group
LÄPPLE AG acts as the parent company and only in certain cases assumes data protection responsibility jointly with its subsidiaries pursuant to Art. 26 GDPR ("joint controllership"). Independently of this, the individual subsidiaries generally act on their own responsibility within the meaning of Art. 4(7) GDPR, insofar as they independently decide on the purposes and means of data processing. In these cases, they are each solely responsible for compliance with data protection requirements. Here you will find the data protection provisions of the German subsidiaries.
9. Privacy Policy – Section: Use of the Chat Function (Lime Connect)
We offer a chat function on our website through which you can get in direct contact with our customer service. The chat function is provided by the service provider Lime Technologies Germany GmbH (Lime Connect). Communication is carried out exclusively by our trained employees; it is not an automated chatbot.
Purpose of Processing
Your data is processed for the purpose of:
- Answering your inquiries,
- Advising on products and services,
- Supporting with orders, complaints, or technical questions,
- Improving our customer service.
Use of the chat is voluntary.
Use of a Digital Assistant (Pre-selection)
Before the start of the chat communication, we use a digital assistant that presents you with various topic areas to choose from (e.g. products, prices, ordering & delivery, quote request, technical support, or direct contact with an employee). This function serves exclusively for the internal allocation of your inquiry so that we can forward you more quickly to the responsible party.
The digital assistant does not process the content of your messages, but exclusively the category you have selected. Automated decision-making or profiling does not take place. The subsequent communication is carried out exclusively by our employees.
Data Processed
In the context of chat communication, the following data may be processed:
- Chat history (content of your messages)
- Date and time of the communication
- Technical metadata (e.g. IP address, browser type, device information)
- Optional: name, email address, order number, or other information that you voluntarily provide
We ask you not to transmit sensitive data (e.g. payment data, health data, ID data) via the chat.
Legal Basis
Processing is carried out on the basis of:
- Art. 6(1)(b) GDPR (contract fulfillment or pre-contractual measures), insofar as your inquiry is aimed at an order or conclusion of a contract.
- Art. 6(1)(f) GDPR (legitimate interest), as we have a legitimate interest in efficient and customer-friendly communication.
Recipients / Transfer of Data
For the provision of the chat function, we use the service:
Lime Technologies Germany GmbH Lime Connect (Userlike) GmbH Kölnturm, Im Mediapark 8 50670 Cologne Website: https://connect.lime-technologies.com/de/
A data processing agreement pursuant to Art. 28 GDPR exists with Lime Connect.
Transfer to further third parties only takes place if this is necessary to process your inquiry or if legal requirements demand it.
Data Transfer to Third Countries
Depending on the technical infrastructure of the service provider, a transfer to a third country may take place. In this case, Lime Connect ensures appropriate safeguards pursuant to Art. 46 GDPR (e.g. EU standard contractual clauses).
Storage Duration
Chat histories are stored by default for 1 month and then automatically deleted, unless statutory retention obligations preclude this or the data is still needed to process an open matter.
Obligation to Provide the Data
Use of the chat is voluntary. If you do not wish to provide personal data, you can use the chat anonymously, insofar as this is possible for processing your inquiry.
Data Subject Rights
You have the right at any time to:
- Information (Art. 15 GDPR)
- Correction (Art. 16 GDPR)
- Deletion (Art. 17 GDPR)
- Restriction of processing (Art. 18 GDPR)
- Objection (Art. 21 GDPR)
- Data portability (Art. 20 GDPR)
Security of Processing
Data transmission is encrypted. Lime Connect uses technical and organizational measures to protect your data against loss, misuse, and unauthorized access.
Further Information
Further details on data processing by Lime Connect can be found at: https://connect.lime-technologies.com/de/legal/privacy-policy/
Additional documents referenced: